Normalized Deviance Has Infected How We View American Health Care

Employers and working Americans too often accept the unreasonable price of health care. It's time to take action!

Space shuttle Challenger exploded in a split second more than three decades ago, but the disaster was years in the making.

The primary cause — an O-ring that failed in low temperatures — was only part of the story. Engineers knew the O-ring turned brittle in the cold, but their warnings were ignored because of what sociologist and author Diane Vaughan ca…