I would strongly suggest that before paying money to hire someone to be a patient advocate on a person's behalf that you go to the agent of record or the broker that sold the policy to the employer in this case and ask their help in sorting out the situation, I help my clients on a daily basis in situations just like this one, it is what I get paid to do!
I would strongly suggest that before paying money to hire someone to be a patient advocate on a person's behalf that you go to the agent of record or the broker that sold the policy to the employer in this case and ask their help in sorting out the situation, I help my clients on a daily basis in situations just like this one, it is what I get paid to do!