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Thad Puckett's avatar

I worked for a medical bill negotiation firm for 11 years. I will never forget the then CEO who hired me (he was a lawyer by training) telling me that insureds (patients) are not the clients of insurance companies. Hospitals are. Doctors are.

Insureds are merely the product of the insurance company delivered to the hospital system.

This story illustrates that well.

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Andrew Gordon's avatar

Thank you for your comment and support, Thad. Great perspective.

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DougO's avatar

Yes!!

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