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Very interesting read. Do you know if HIPAA requires that hospitals make available all forms of communication about the patient's medical history? I'm fairly confident that all hospitals record calls for quality assurance (and compliance reasons). Having access to the conversations to make those available to journalists might also be...how to say it best???? Useful?

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It always amazes me that hospitals and insurances are getting away with all this nonsense. They can lie, refuse to clear up mistakes and overcharge with impunity. I don't understand why there are no laws against such borderline criminal behavior. Or maybe it's really criminal?

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